Using Your World ID
Use your credentials with apps and services.
What are World ID Credentials and how do I use them in World ID App?
Introduction to World ID Credentials
World ID Credentials let you securely verify and store information from your NFC chip-enabled government ID on your phone. This information is kept exclusively on your device as part of your Personal Custody Package — it is never shared with Tools for Humanity, World Foundation, or any third party.
World ID App allows you to add, view, and manage your identity Credentials directly from the Credentials tab.
Once added, your Credentials can be used through the World ID protocol and its zero-knowledge proof technology to selectively prove things about yourself — such as confirming you are over 18 — without revealing your identity or any other personal information.
Credential Types
Human Credential
The Human Credential is obtained when you get verified with the Orb.
Official ID
The following NFC-enabled government ID types are currently supported (where available):
- Passports
- National ID Cards, such as:
- eID (Italy)
- My Number Card (Japan)
NFC (Near Field Communication) is a wireless technology that allows your phone to securely read information from a compatible document held in close proximity. Most modern smartphones support NFC. On Android, NFC must be enabled in your device settings. On iPhone, NFC is always on.
To be eligible, a passport must display the biometric chip symbol (the small rectangular icon with a circle) on its cover:
How to Add a Credential
- Open the Credentials tab in World ID App.
- Tap the Add verification button.
- Select your government ID type (e.g., Passport or National ID).
- Follow the on-screen instructions to scan your document's NFC chip.
- Once verified, your Credential will appear in the Credentials tab.
Expired Credentials
If a Credential's underlying ID has expired, it will be flagged in the Credentials tab. You will need to re-verify using a valid, unexpired document to restore or update the Credential.
Troubleshooting
I'm having trouble scanning my ID
Visit this article for help resolving common scanning issues: I'm having issues verifying my passport or national ID.
I'm seeing an error when scanning
Common errors include:
- ID Card Expired — The document cannot be used. Try a different, valid ID.
- Country Not Supported — The country of issue is not yet supported. Try a different eligible document.
- No Photo Loaded — The chip on this document did not return photo data. Try a different eligible document.
Frequently Asked Questions
How can I check if my device supports NFC?
Check your device's technical documentation:
- To enable NFC on Android, go to Settings and search for NFC.
- On iPhone, NFC is always enabled.
What ID types can I use?
Currently, NFC-enabled passports and national ID cards are supported. Additional document types may be added in the future.
Where is my data stored?
All information collected during credential verification stays on your device within your Personal Custody Package. Tools for Humanity, World Foundation, and any other third parties have no access to this data.
Who can see my Credential data?
Only you. Your Credential data is stored locally on your device and is never transmitted to or retained by any external party.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I verify my Razer ID with World ID?
Razer has integrated with World ID to offer benefits to verified users, including the ability to display a verified human badge & bonus Razer Silver to eligible Razer ID users. Follow the instructions below to successfully verify your Razer ID with World ID.
How to Verify Your World ID starting with Razer
If you do not have a verified World ID yet you can start from here to get your verified World ID.
1. Start from a Razer Account
You may receive an email, see an in-app prompt, or find a link on Razer’s website encouraging you to verify with World ID.
Select the link to head to a Razer landing page.
Note: You may receive a promotional email from Razer asking to get verified with World ID if you are registered in the newsletter.
2. Sign in to Your Razer Account
You must be logged into your Razer account to proceed. If you are not logged in, you will be prompted to sign in first.
3. Scan the QR Code
- On desktop: A QR code will be displayed. Scan it with your phone to continue.
- On mobile: A button will appear to start the verification process.
4. Install the World ID App (If Needed)
If you do not already have World ID App on your phone, you will be directed to install it. On iOS, you will need to verify your phone number before installing the app.
5. Complete World ID Verification
Follow the on-screen steps to verify your World ID. Once verified, you will be prompted to approve linking your World ID to Razer.
6. Verify your World ID using an Orb or a Supported Government ID
Complete World ID verification by visiting an Orb or by using an NFC-enabled passport or national ID.
NFC (Near Field Communication) is a wireless technology that allows your phone to read information from a compatible card, device, or document located in close proximity — for example, when you tap your phone on your passport during verification. Most modern smartphones have NFC built in, and it needs to be turned on in your phone’s settings.
7. Earn your Human Badge on Razer ID
After completing your World ID verification and sharing your verification level with Razer, your Razer ID status will now display the Verified Human badge. Eligible users can further earn bonus Razer Silver. See promotion details from Razer here.
If you do not see your Razer Silver, check that you successfully verified your Razer account with World ID.
Troubleshooting
I didn’t receive a verification prompt after installing and onboarding on the World ID App.
- Make sure you have the latest version of World ID App.
- Try refreshing the Razer account page and rescanning the QR code.
- Try restarting the app and checking for the verification prompt.
- If you skipped phone number verification on iOS when you first scanned the Razer QR code, the system will not recognize your referral from Razer.
I completed World ID verification but I don’t see my Razer ID as verified.
- Check that the World ID verification of your Razer ID worked. You need to actively share each verification level with Razer by pressing the respective button in the app.
- Make sure that you are World ID verified with either Orb or using World ID Credentials. Check the Credentials tab in your World ID App to confirm your verification status.
- If you just got Word ID verified, try refreshing your Razer ID account page as it may take a few minutes to reflect the update.
- You can re-scan Razer's QR code to manually send Razer your latest verification status.
- If the issue persists, contact Razer Support at https://mysupport.razer.com/.
The QR code isn’t working or expired.
- Make sure you have the latest version of World ID App.
- Try refreshing the Razer account page and rescanning the QR code.
- Make sure the QR code stays open until you tap “Approve” in the World ID App to share your verification level with Razer.
- If the issue persists, Contact Razer Support at https://mysupport.razer.com/.
I successfully verified my Razer Account with my World ID but I do not see my Razer Silver.
You must continue on to verify your World ID using an Orb or using World ID Credentials to be eligible for Razer Silver.
Razer ID x World ID - Silver Promotion Campaign is only applicable to the first 10,000 users that verify their Razer ID with a verified World ID. Eligible users were notified by May 23rd, 2025. Learn More: https://gold.razer.com/sg/en/silver/promotions/razerid-worldid
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How to get concert tickets with World ID?
You can access exclusive concert tickets by verifying your World ID and requesting an access code. Here’s how the process works from start to finish.
Instructions
To be eligible for tickets, you’ll need to complete your World ID verification. If you haven’t done this yet, you’ll be prompted during the process.
- Go to the Music experience by visiting world.org/musicor music.world.org, or by opening the Music App in your World ID App.
- Browse available concerts and select an event to view its details.
- Tap or click on Request code.
- If you’re not verified yet, you’ll be asked to complete World ID verification. Once done, the system will confirm if you’re eligible.
-
If you’re eligible, an access code will be generated. Copy the code to use in the next step.
- Tap or click Continue to proceed to the ticketing provider (for example, Tixr). You’ll be redirected to an external platform.
On the ticketing site, paste your access code to unlock access to the tickets.
Select your tickets (usually 1–2 per user, depending on the event) and complete the process on the ticketing platform.
Important to know
- Each code is unique and tied to your World ID.
- Ticket availability and providers may vary by event.
- Ticket purchase and issuance happen outside of the World ecosystem.
Having issues?
If something isn’t working as expected, here’s some general guidance:
- If you run into an issue before receiving your code (for example, during verification or when requesting a code), please contact our support team for help.
- If you run into an issue after being redirected to the ticketing site (for example, when entering your code or selecting tickets), it may be related to the ticketing provider.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What are some troubleshooting steps that I can take for World ID App issues?
We understand that encountering issues with World ID App can be frustrating. To help you resolve these problems quickly, we recommend you going through our troubleshooting steps. Each step is designed to address common issues and ensure that your app is running smoothly.
Let’s go through these steps together to understand what each one is trying to accomplish.
1. Disable Secondary SIM on Dual-SIM Devices
Purpose: If you’re using a dual-SIM device, it’s possible that the SIM not connected to the internet could be causing conflicts. By disabling the secondary SIM, you ensure that your device is using the correct connection for World ID App.
What to do: Go to your device’s settings and disable the SIM card you’re not using for data.
2. Double Check Your Internet Connection
Purpose: A stable internet connection is essential for World ID App to function properly. If your connection is weak, the app may not work as expected.
What to do: Ensure that you are connected to a reliable WiFi network or that your mobile data is working correctly. You can also try switching between WiFi and mobile data.
3. Verify App Source
Purpose: To ensure the security and integrity of World ID App, it’s important that it is downloaded from an official source, such as the App Store (iOS).
What to do: Double-check that you downloaded the app from the official App Store. If not, uninstall the app and reinstall it from the correct source.
4. Check for Operating System Updates
Purpose: Outdated operating systems can cause compatibility issues with the app. Keeping your device’s OS up to date ensures that all features work correctly.
What to do: Go to your device’s settings, check for software updates, and install any available updates. You can verify this by authenticating in the App Store.
5. Ensure Device Software Is Up to Date
Purpose: In addition to the operating system, your device’s software must be up to date to avoid potential conflicts or bugs.
What to do: Regularly check for and install updates for both your device’s operating system and any related software.
6. Force Quit the App
Purpose: Sometimes, apps can get stuck or unresponsive. Force quitting the app can refresh it and clear any temporary issues.
What to do: Swipe up on the app preview from the app switcher, or press the home button twice and swipe up on the app preview.
7. Switch Internet Connection
Purpose: Switching from mobile data to Wi-Fi (or vice versa) can help determine if the issue is related to your current network connection.
What to do: If you’re using mobile data, switch to Wi-Fi and see if the issue persists. If you’re on Wi-Fi, try using mobile data.
8. Deactivate Your VPN
Purpose: VPNs can sometimes interfere with app functionality, especially if the VPN’s server is experiencing issues or is in a restricted location.
What to do: Turn off your VPN and try using the app again. If the app works without the VPN, the issue may be related to the VPN service.
9. Restart Your Device
Purpose: Restarting your device can resolve many temporary glitches by refreshing the system and clearing any minor software issues.
What to do: Turn off your device, wait for about 5 minutes, and then turn it back on.
10. Wait and Try Again
Purpose: Sometimes, temporary server issues or network congestion can cause problems. Waiting a few hours before trying again can resolve these issues.
What to do: Close the app, wait for a few minutes, and then reopen it to see if the issue is resolved.
11. Check if Your iOS Device Is Jailbroken
World ID App requires a secure, unmodified iOS environment to function correctly. If your iPhone has been jailbroken, some built-in security protections are removed, which may put your data and wallet at risk.
If your device is detected as jailbroken, you will see a “Jailbreak detected” warning and the app may not work properly.
To fix this:
- Restore your device to its original iOS version using Apple’s official steps to remove the jailbreak; or
- Use an iPhone that has not been jailbroken to access World ID App.
- Make sure your device is updated to the latest version of iOS.
- Reinstall World ID App from the App Store.
- Restart your device and try again. If your device is no longer jailbroken but the issue continues, contact World ID App Support.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.