Getting Started
New to World ID? Sign up, set up your World ID, and start using it.
Welcome to World!
What's the Difference between World ID App and World App?
World's identity and money features are now split across two dedicated apps.
World ID App is your identity app. Use it to get verified as a real human, manage your World ID and credentials, and unlock partner experiences and rewards available to verified humans.
World App is your money app. Use it for wallet-style features like sending and receiving funds and other finance-related actions.
| App | Purpose | Usage |
| World ID App | Identity & verification | Prove you're human, manage credentials, access human-only benefit |
| World App | Money & wallet | Send, receive, and manage crypto and other financial features |
Feature Availability per App
| Supported Features | World ID App | World App |
| Orb verification | ✓ | ✓ (for a limited time) |
| Credentials | ✓ Passport, national ID, Human credential | ✗ |
| World ID Rewards | ✓ For Humans tab | ✗ |
| Crypto wallet | ✗ | ✓ |
| WLD send/receive | ✗ (view balance only) | ✓ |
| World Chat | ✗ | ✓ |
| Virtual bank account | ✗ | ✓ |
Do I need a new account to use World ID App?
No. If you already use World App, installing World ID App doesn't require a new account. You'll sign in with your existing World ID — the two apps share the same identity underneath, and your verification and credentials carry over instantly.
Can I keep using World App?
Yes. Both apps run in parallel. World App continues to handle all wallet and crypto features, and nothing about your existing account or verification changes.
If you need to do something that isn't available in World ID App — like send WLD, access World Chat, or use your virtual bank account — open World App.
What's in the World ID App?
The World ID App is organized into three main tabs, each serving a distinct purpose:
Credentials tab
The Credentials tab is your home for attribute verification. It shows the credentials stored securely on your device and is the starting point for verifying credentials with World ID.
What you'll see:
- Your World ID status: a prompt to get verified ("Prove you're human, fully privately") with quick-action buttons to Get verified or Explore all
- Actions available to verified humans: including unlocking human-only actions, accessing human rewards, and earning a verified human badge
Learn about World ID: educational cards explaining what World ID is and how to get verified, plus a World ID Privacy section
For Humans tab
The For Humans tab highlights exclusive benefits, integrations, and rewards available to World ID-verified users, where available.
- Featured integrations: Tinder ("Date with real humans"), Zoom ("Meetings without deepfakes")
- World ID Rewards: earn points and explore available rewards
- World ID for consumers: Earn Razer Gold, Get 5 free boosts on Tinder, Concerts for real fans on World Music
- World ID for agents: Meetings without deepfakes (Zoom), AI agent auth (Browserbase), Free agent search (Era), Proof of human APIs (Okta)
- Mini Apps: Invite friends and earn, Unique Humans, Discounts around you, Verify humanness offline
Tapping any integration opens a detail page showing what it unlocks, a preview, what's shared (Proof of Unique Human only), what's not shared (Orb image, face photo), and partner info.
Notifications tab
The Notifications tab keeps you up to date on activity related to your World ID. Notifications are grouped by time, such as Today and This week, and can include:
- Verification requests from connected apps (for example, when someone wants to verify you in another app)
- Announcements about new World ID features
If push notifications aren't turned on, you'll see an option at the top of the tab to enable them so you don't miss important updates. You can also manage push notifications in Settings.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Where is World ID verification available?
Last updated: May 2026
Country |
Region |
Status |
United States |
North America |
Available |
Austria |
Europe |
Available |
Germany |
Europe |
Available |
Italy |
Europe |
Available |
Poland |
Europe |
Available |
Portugal |
Europe |
Available |
United Kingdom |
Europe |
Available |
Japan |
Asia Pacific |
Available |
Singapore |
Asia Pacific |
Available |
South Korea |
Asia Pacific |
Available |
Taiwan |
Asia Pacific |
Available |
Argentina |
Latin America |
Available |
Mexico |
Latin America |
Available |
Don't see your country? Orb verification is not available everywhere yet. Check back for updates. To locate an Orb near you, visit world.org/find-orb.
What is World?
World is an open-source protocol, supported by a global community of developers, individuals, economists, and technologists committed to expanding participation in, and access to, the global economy.
Who Owns World?
The World Foundation is the steward, and will support and grow the World community until it becomes self-sufficient. Tools for Humanity helped launch World, and currently serve as advisors to the Foundation and operators of World App.
Understanding the World Ecosystem
-
World ID
An anonymous proof of human designed to securely prove you’re a real and unique human online. -
Worldcoin (WLD)
The first token to be globally and freely distributed to people just for being a unique individual. -
World App
An app that enables payment, purchases, and transfers globally using the Worldcoin token, digital assets, and traditional currencies. -
World ID App
A standalone app for World ID used to manage identity credentials, and generate privacy-preserving proofs to sign in/authenticate with partner apps.
Learn more on our blog.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What is World ID?
World ID is a privacy-first decentralized protocol. This means it can be used as a digital passport that can prove you are a unique and real person, without sharing personal data like names and emails.
With your World ID, you'll be able to sign in to authenticate into web, mobile, and decentralized applications, and privately share your personhood verifications for the maximum level of assurance.
If you’ve downloaded the World ID App and completed an Orb or Credential verification, you have a World ID. You can find it in the app under the Credentials tab.
For more information on World ID, check out our website and our blog.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What is the minimum age to obtain a World ID?
You must be 18 years or older in order to verify your World ID. This is a standard age requirement for apps that provide similar services as World ID App.
Note: Age verification requirements vary by country.
What if I'm under the age requirement?
If you are under 18, you cannot obtain a World ID — even if you visit an Orb location with a parent or guardian. Orb operators will not verify anyone under the minimum age in their region.
To learn more about our privacy practices and age restrictions, please review our Terms of Service.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Understanding biometrics and their use by World
Why does the World Network need biometrics to verify I’m human?
Biometrics are the most accurate way to prove that someone is a unique, living human being. When acquired and used in a responsible and privacy-preserving way, biometrics can be a powerful and inclusive tool—one that empowers individuals to take ownership of their identity and keeps our goods and institutions secure.
You’ve probably already encountered this when unlocking your phone with your face or fingerprint, boarding certain flights with a biometric passport, accessing sporting or music events, or registering to vote in particular countries. Biometrics can also be instrumental in providing digital identity to the 4.4 billion people worldwide who either don’t have a legal identity or have one that can’t be digitally verified. This is a major stumbling block when it comes to accessing financial services—a stumbling block that World is attempting to solve.
Why does World use iris biometrics?
Not all biometrics are the same, and their utility can vary widely based on things like entropy and reliability at scale. Iris biometrics are also particularly well-suited to the project because of their privacy preserving nature. Specifically, because irises have more random unique details than fingerprints and faces and are less susceptible to change based on external factors, iris biometrics were identified as the most privacy-preserving and fraud-resistant way to verify personhood and uniqueness. Further, it is much easier to steal and fake someone’s fingerprint than it is to steal someone’s iris pattern.
Because commercially available iris imaging devices did not meet our technology and security needs, our team had to create our own. While approaches such as KYC and fingerprint scanning have limitations, our proprietary Orb technology enables World to establish the most inclusive digital identity and financial network for millions of individuals. Verifying uniqueness through the iris is the most inclusive solution for users around the globe.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
See all 8 articlesSetting Up Your World ID
How do I sign up for World ID?
To sign up for World ID using World ID App, follow these steps:
- Download the World ID App from the App Store or Google Play app on your device.
-
Open the app and tap I am a new user on the welcome screen.
-
Review the World App Terms and Conditions and TFH Privacy Notice, then tap Accept to continue.
- The app will display a Getting ready screen while your account is being set up — this may take a few seconds.
-
If your device supports passkeys, you'll be prompted to save a passkey to your iCloud Keychain for secure, passwordless sign-in across all your devices. Tap Continue to save, or Save on Another Device if you prefer an alternative.
- Once your account is created, you'll see a Welcome confirmation screen.
- From here you can complete any code redemption steps and continue to get World ID verification.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I update my account settings?
To access your account settings:
1. Tap your profile picture in the top left corner of the screen.
2. This will open your Settings menu.
To update your account backup/login methods:
- Tap Account Access.
- Select the desired login method to enable or disable it.
To update your username:
- Tap Set Up Profile or Edit Profile.
- Select Username and change to your preferred one, if available.
To change your notification preferences:
- Tap Notifications.
- Choose which notifications you want to enable or disable under Announcements, Suggestions, and Apps.
To manage your data or submit a data request:
Tap Privacy & Security and select one of the options available.
To view legal and privacy documents:
- Tap Legal.
- Select the relevant document under the categories.
To enable Face ID, fingerprint, or device authentication to open the app:
Tap Privacy & Security.
Toggle Require Face ID to turn it on or off.
To update the language:
Your World ID App follows your device’s language settings. To update the language in the app:
- Change the language on your device
- Close and reopen World ID App for the new settings to take effect.
To manage Apps settings:
- Tap Apps.
- Manage your Apps and their permissions, including notifications.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How to access and edit your World ID profile
About your World ID profile
Your World ID App profile is where you manage your username and profile picture. You can update these details from your account settings.
What you can edit from your profile
- Profile picture
- Username — your unique handle.
Note: The verification badge shown in your profile cannot be edited — The Verified Human badge is granted automatically after getting World ID verification.
Accessing your profile
To open your profile from World ID App:
- Tap on your profile picture at the top left corner of the screen.
- Your profile card appears at the top of the page, showing your profile picture, username, and verification status.
- If you wish to make changes, tap the Edit profile button.
Editing your username
Once you're in the Edit profile screen:
- Tap the Username field.
- Type your desired username to check availability.
- If available, tap Confirm to save the change.
Note: Your username must be lowercase, start with a letter, and be between 4 and 13 characters long. It must also comply with the World Username Policy.
Editing your profile picture
From the Edit profile screen, tap your profile picture to take a new photo or upload a new one from your device's photo library.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I sign in to my account?
Overview
World ID App offers login methods designed to make regaining access to your account more secure and reliable, allowing you to unlock an encrypted backup of your data.
You can sign into World ID App using one of these methods:
- Passkey
- Google account
- Apple account (iOS only for now)
These login options are powered by trusted third-party providers (Apple, Google, and the passkey standard).
In essence, this account recovery system wraps an encrypted backup of your self-custodial data to be able to recover it. Most importantly, the key and the lock are stored separately, with completely different entities.
- Your encrypted backup is stored with Nethermind, a cloud storage provider. Nethermind cannot read the contents of your backup because it’s encrypted.
- Passkeys come from a new internet standard as a simpler and more secure alternative to passwords. With World ID App, your passkey is both your authentication and your encryption key. This is particularly important because with World ID App you hold your keys.
- When using trusted third-party providers such as Apple or Google, a key that decrypts your backup is stored in the secure computation engine of Turnkey, a wallet backup provider.
Login Methods
You'll be prompted to choose a login method when you create a World ID App account. If you wish to make changes, you can do so anytime by tapping your profile picture to open Settings, then selecting Account Access.
You can add more than one login method. Simply choose the options that work best for you. You can always remove any of these login methods at a later time.
Adding more login methods provides resilience should you lose access to one of your methods.
Passkey
Passkeys let you sign in quickly and securely using your face, fingerprint, or device PIN, without needing a password.
With a passkey:
- Your private decryption keys are stored securely on your device.
- Only you can access your account using your biometric data or device credentials.
- Your passkey is managed by your operating system or by the Credential Manager of your choice.
Please note: not all devices support passkeys. If your device doesn’t, you can use one of the other available login methods.
To create a passkey:
- Tap your profile picture to open Settings.
- Select Account Access.
- Toggle on Passkey and follow the prompts to save your passkey on your device.
Once created, you'll be able to sign in using your biometric authentication (e.g., Face ID or fingerprint).
Google Account
To add a Google account as a login method:
- Tap your profile picture to open Settings.
- Select Account Access.
- Toggle on Google and follow the prompts to link your account.
Once set, it can be used to sign into your World ID App account.
Apple Account
To connect your Apple account:
- Tap your profile picture to open Settings.
- Select Account Access.
- Toggle on Apple and follow the prompts.
- You can choose the "Hide my email" option if available. The World ID App does not require email addresses to work.
- Choose the desired account and wait until the login action is completed.
Account Recovery at an Orb
If you lose access to your account, you can recover your Human Credential at the nearest Orb. This option is available from Account Access and does not require any additional setup.
Transferring Between iOS and Android
Transferring your World ID App account between iOS and Android is possible. We recommend doing this by setting up a Google login method. Once you have a Google login method set up in your existing device, simply log in with the same account in your new device.
Important Notes
- We recommend adding a login method as soon as possible.
- Using World ID App without a login method is possible, but not recommended. If you don’t set up a login method for your account, you’re at risk of:
- Losing access to your World ID App account if you switch phones or lose your device.
- Losing access to your World ID.
- If you are an advanced user, you may also want to export your wallet keyas well.
- Our Support team does not have access to user passkeys or login methods, so they’re unable to assist with account recovery if you lose access to your login details.
- If you want to move your World ID App access to a new device, you can log in using any of the login methods previously saved to your account. Keep in mind that passkeys cannot be used for cross-platform recovery at this time (for example, a passkey created on an iOS device cannot be used on an Android device).
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I confirm my date of birth?
If you entered an incorrect date of birth when creating your account or need to verify that you are over 18 (or older, depending on your country) to use World ID App, you will see one of the following screens for age verification:
At Account Creation Stage:
During Orb Verification:
Each screen will outline the available options for completing the process. These are the following options:
1. Verify Credentials
If this option is available to you, you may be able to use an NFC-enabled ID to verify your age.
NFC (Near Field Communication) is a wireless technology that allows your phone to read information from a compatible card, device, or document located in close proximity — for example, when you tap your phone on your passport during verification. Most modern smartphones have NFC built in, and it needs to be turned on in your phone’s settings.
You can find more details in this article: What are World ID Credentials and how do I use them in World ID App?
2. Contact Support
You can tap this button to request assistance from our team.
Once you enter the Support chat, please write any of the following sentences or keywords so your request is handled more efficiently:
- I need to change my date of birth
- DOB
- I'm over 18 years old
- I need to verify my age
- My age is incorrect
- Age verification
Our team will then review your case and provide assistance as soon as possible.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
When will World ID App be available in my country?
The availability of World ID App in specific countries depends on a variety of factors, such as regional regulations and our developer resources. Our team is constantly working around the clock to expand our reach across the globe.
To find out when the app will be available in your country, check for any announcements or updates in https://world.org.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Using Your World ID
What are World ID Credentials and how do I use them in World ID App?
Introduction to World ID Credentials
World ID Credentials let you securely verify and store information from your NFC chip-enabled government ID on your phone. This information is kept exclusively on your device as part of your Personal Custody Package — it is never shared with Tools for Humanity, World Foundation, or any third party.
World ID App allows you to add, view, and manage your identity Credentials directly from the Credentials tab.
Once added, your Credentials can be used through the World ID protocol and its zero-knowledge proof technology to selectively prove things about yourself — such as confirming you are over 18 — without revealing your identity or any other personal information.
Credential Types
Human Credential
The Human Credential is obtained when you get verified with the Orb.
Official ID
The following NFC-enabled government ID types are currently supported (where available):
- Passports
- National ID Cards, such as:
- eID (Italy)
- My Number Card (Japan)
NFC (Near Field Communication) is a wireless technology that allows your phone to securely read information from a compatible document held in close proximity. Most modern smartphones support NFC. On Android, NFC must be enabled in your device settings. On iPhone, NFC is always on.
To be eligible, a passport must display the biometric chip symbol (the small rectangular icon with a circle) on its cover:
How to Add a Credential
- Open the Credentials tab in World ID App.
- Tap the Add verification button.
- Select your government ID type (e.g., Passport or National ID).
- Follow the on-screen instructions to scan your document's NFC chip.
- Once verified, your Credential will appear in the Credentials tab.
Expired Credentials
If a Credential's underlying ID has expired, it will be flagged in the Credentials tab. You will need to re-verify using a valid, unexpired document to restore or update the Credential.
Troubleshooting
I'm having trouble scanning my ID
Visit this article for help resolving common scanning issues: I'm having issues verifying my passport or national ID.
I'm seeing an error when scanning
Common errors include:
- ID Card Expired — The document cannot be used. Try a different, valid ID.
- Country Not Supported — The country of issue is not yet supported. Try a different eligible document.
- No Photo Loaded — The chip on this document did not return photo data. Try a different eligible document.
Frequently Asked Questions
How can I check if my device supports NFC?
Check your device's technical documentation:
- To enable NFC on Android, go to Settings and search for NFC.
- On iPhone, NFC is always enabled.
What ID types can I use?
Currently, NFC-enabled passports and national ID cards are supported. Additional document types may be added in the future.
Where is my data stored?
All information collected during credential verification stays on your device within your Personal Custody Package. Tools for Humanity, World Foundation, and any other third parties have no access to this data.
Who can see my Credential data?
Only you. Your Credential data is stored locally on your device and is never transmitted to or retained by any external party.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I verify my Razer ID with World ID?
Razer has integrated with World ID to offer benefits to verified users, including the ability to display a verified human badge & bonus Razer Silver to eligible Razer ID users. Follow the instructions below to successfully verify your Razer ID with World ID.
How to Verify Your World ID starting with Razer
If you do not have a verified World ID yet you can start from here to get your verified World ID.
1. Start from a Razer Account
You may receive an email, see an in-app prompt, or find a link on Razer’s website encouraging you to verify with World ID.
Select the link to head to a Razer landing page.
Note: You may receive a promotional email from Razer asking to get verified with World ID if you are registered in the newsletter.
2. Sign in to Your Razer Account
You must be logged into your Razer account to proceed. If you are not logged in, you will be prompted to sign in first.
3. Scan the QR Code
- On desktop: A QR code will be displayed. Scan it with your phone to continue.
- On mobile: A button will appear to start the verification process.
4. Install the World ID App (If Needed)
If you do not already have World ID App on your phone, you will be directed to install it. On iOS, you will need to verify your phone number before installing the app.
5. Complete World ID Verification
Follow the on-screen steps to verify your World ID. Once verified, you will be prompted to approve linking your World ID to Razer.
6. Verify your World ID using an Orb or a Supported Government ID
Complete World ID verification by visiting an Orb or by using an NFC-enabled passport or national ID.
NFC (Near Field Communication) is a wireless technology that allows your phone to read information from a compatible card, device, or document located in close proximity — for example, when you tap your phone on your passport during verification. Most modern smartphones have NFC built in, and it needs to be turned on in your phone’s settings.
7. Earn your Human Badge on Razer ID
After completing your World ID verification and sharing your verification level with Razer, your Razer ID status will now display the Verified Human badge. Eligible users can further earn bonus Razer Silver. See promotion details from Razer here.
If you do not see your Razer Silver, check that you successfully verified your Razer account with World ID.
Troubleshooting
I didn’t receive a verification prompt after installing and onboarding on the World ID App.
- Make sure you have the latest version of World ID App.
- Try refreshing the Razer account page and rescanning the QR code.
- Try restarting the app and checking for the verification prompt.
- If you skipped phone number verification on iOS when you first scanned the Razer QR code, the system will not recognize your referral from Razer.
I completed World ID verification but I don’t see my Razer ID as verified.
- Check that the World ID verification of your Razer ID worked. You need to actively share each verification level with Razer by pressing the respective button in the app.
- Make sure that you are World ID verified with either Orb or using World ID Credentials. Check the Credentials tab in your World ID App to confirm your verification status.
- If you just got Word ID verified, try refreshing your Razer ID account page as it may take a few minutes to reflect the update.
- You can re-scan Razer's QR code to manually send Razer your latest verification status.
- If the issue persists, contact Razer Support at https://mysupport.razer.com/.
The QR code isn’t working or expired.
- Make sure you have the latest version of World ID App.
- Try refreshing the Razer account page and rescanning the QR code.
- Make sure the QR code stays open until you tap “Approve” in the World ID App to share your verification level with Razer.
- If the issue persists, Contact Razer Support at https://mysupport.razer.com/.
I successfully verified my Razer Account with my World ID but I do not see my Razer Silver.
You must continue on to verify your World ID using an Orb or using World ID Credentials to be eligible for Razer Silver.
Razer ID x World ID - Silver Promotion Campaign is only applicable to the first 10,000 users that verify their Razer ID with a verified World ID. Eligible users were notified by May 23rd, 2025. Learn More: https://gold.razer.com/sg/en/silver/promotions/razerid-worldid
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How to get concert tickets with World ID?
You can access exclusive concert tickets by verifying your World ID and requesting an access code. Here’s how the process works from start to finish.
Instructions
To be eligible for tickets, you’ll need to complete your World ID verification. If you haven’t done this yet, you’ll be prompted during the process.
- Go to the Music experience by visiting world.org/musicor music.world.org, or by opening the Music App in your World ID App.
- Browse available concerts and select an event to view its details.
- Tap or click on Request code.
- If you’re not verified yet, you’ll be asked to complete World ID verification. Once done, the system will confirm if you’re eligible.
-
If you’re eligible, an access code will be generated. Copy the code to use in the next step.
- Tap or click Continue to proceed to the ticketing provider (for example, Tixr). You’ll be redirected to an external platform.
On the ticketing site, paste your access code to unlock access to the tickets.
Select your tickets (usually 1–2 per user, depending on the event) and complete the process on the ticketing platform.
Important to know
- Each code is unique and tied to your World ID.
- Ticket availability and providers may vary by event.
- Ticket purchase and issuance happen outside of the World ecosystem.
Having issues?
If something isn’t working as expected, here’s some general guidance:
- If you run into an issue before receiving your code (for example, during verification or when requesting a code), please contact our support team for help.
- If you run into an issue after being redirected to the ticketing site (for example, when entering your code or selecting tickets), it may be related to the ticketing provider.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What are some troubleshooting steps that I can take for World ID App issues?
We understand that encountering issues with World ID App can be frustrating. To help you resolve these problems quickly, we recommend you going through our troubleshooting steps. Each step is designed to address common issues and ensure that your app is running smoothly.
Let’s go through these steps together to understand what each one is trying to accomplish.
1. Disable Secondary SIM on Dual-SIM Devices
Purpose: If you’re using a dual-SIM device, it’s possible that the SIM not connected to the internet could be causing conflicts. By disabling the secondary SIM, you ensure that your device is using the correct connection for World ID App.
What to do: Go to your device’s settings and disable the SIM card you’re not using for data.
2. Double Check Your Internet Connection
Purpose: A stable internet connection is essential for World ID App to function properly. If your connection is weak, the app may not work as expected.
What to do: Ensure that you are connected to a reliable WiFi network or that your mobile data is working correctly. You can also try switching between WiFi and mobile data.
3. Verify App Source
Purpose: To ensure the security and integrity of World ID App, it’s important that it is downloaded from an official source, such as the App Store (iOS).
What to do: Double-check that you downloaded the app from the official App Store. If not, uninstall the app and reinstall it from the correct source.
4. Check for Operating System Updates
Purpose: Outdated operating systems can cause compatibility issues with the app. Keeping your device’s OS up to date ensures that all features work correctly.
What to do: Go to your device’s settings, check for software updates, and install any available updates. You can verify this by authenticating in the App Store.
5. Ensure Device Software Is Up to Date
Purpose: In addition to the operating system, your device’s software must be up to date to avoid potential conflicts or bugs.
What to do: Regularly check for and install updates for both your device’s operating system and any related software.
6. Force Quit the App
Purpose: Sometimes, apps can get stuck or unresponsive. Force quitting the app can refresh it and clear any temporary issues.
What to do: Swipe up on the app preview from the app switcher, or press the home button twice and swipe up on the app preview.
7. Switch Internet Connection
Purpose: Switching from mobile data to Wi-Fi (or vice versa) can help determine if the issue is related to your current network connection.
What to do: If you’re using mobile data, switch to Wi-Fi and see if the issue persists. If you’re on Wi-Fi, try using mobile data.
8. Deactivate Your VPN
Purpose: VPNs can sometimes interfere with app functionality, especially if the VPN’s server is experiencing issues or is in a restricted location.
What to do: Turn off your VPN and try using the app again. If the app works without the VPN, the issue may be related to the VPN service.
9. Restart Your Device
Purpose: Restarting your device can resolve many temporary glitches by refreshing the system and clearing any minor software issues.
What to do: Turn off your device, wait for about 5 minutes, and then turn it back on.
10. Wait and Try Again
Purpose: Sometimes, temporary server issues or network congestion can cause problems. Waiting a few hours before trying again can resolve these issues.
What to do: Close the app, wait for a few minutes, and then reopen it to see if the issue is resolved.
11. Check if Your iOS Device Is Jailbroken
World ID App requires a secure, unmodified iOS environment to function correctly. If your iPhone has been jailbroken, some built-in security protections are removed, which may put your data and wallet at risk.
If your device is detected as jailbroken, you will see a “Jailbreak detected” warning and the app may not work properly.
To fix this:
- Restore your device to its original iOS version using Apple’s official steps to remove the jailbreak; or
- Use an iPhone that has not been jailbroken to access World ID App.
- Make sure your device is updated to the latest version of iOS.
- Reinstall World ID App from the App Store.
- Restart your device and try again. If your device is no longer jailbroken but the issue continues, contact World ID App Support.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Invites & Referrals
How do I redeem an invite code in the World ID App?
If you received an invite code from a friend or one of our partners, you can redeem it in two ways: during account setup, or through the Invites Mini App.
Redeeming the invite code during account creation
When creating your World ID App account, you'll be prompted with a "Received an invite code?" screen.
- Tap Redeem invite code when the prompt appears during onboarding.
- On the Redeem code screen, enter the invite code you received in the text field.
- Tap Confirm.
- Your code will be processed — you'll see a brief Processing... state.
Once validated, you'll see a "Code applied" confirmation.
Redeeming the invite code through the Invites Mini App
If you've already completed account setup, you can redeem a code directly through the Invites Mini App.
- From the Apps tab, open the Invites Mini App in World ID App.
- On the home screen, scroll down to the "Redeem invite code from your friend" card and tap Redeem.
- On the Redeem code screen, enter the invite code you received.
- Tap Confirm.
- Once processed, you'll see a confirmation that your code has been applied.
Note: The Invites Mini App and invite rewards may not be available in all countries. If you see an "Invites are not available" message, this feature has not yet launched in your region.
When does my friend receive their invite reward?
Your friend will only receive their invite reward after you successfully verify your World ID. Make sure to redeem the invite code before starting verification — if you verify first and apply the code later, your friend may not receive the reward.
When will the reward appear?
The time it takes for your friend's reward to appear depends on the reward type available in your country:
- Points are added to your friend's World ID Rewards balance shortly after you successfully verify.
- WLD invite rewards may take up to 48 hours to appear in your friend's World wallet after you verify.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I check who I've invited?
To check who you've invited:
1. Open the Invites app in your Apps tab.
2. You should then be able to see the list of people you've invited, and those who have a verified World ID.
Tap the Remind button to send a reminder to contacts who haven't signed up yet or still have pending verification.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
How do I send an invite?
To send an invite from your World ID App:
1. Open the Invites app from the Apps tab.
2. Once you open the Invites app, you can copy and share your invite code, or you can tap on Invite friends
3. If you'd like to invite friends, you'll first need to sync your contacts.
Once your contacts appear on screen, you can tap on the Invite button of each individual friend you're looking to invite
4. A message with an invite link will be generated.
What happens after I send an invite?
Once your friend receives your invitation, they'll have to either copy and paste your invite code in their World ID App before making an Orb appointment and getting their World ID verified. Instructions to redeem invites are included in this article: How do I redeem an invite code in the World ID App?
If done correctly and where available in your country, you may receive an invite reward after your friend verifies their World ID with an Orb. Invite rewards are issued as Points, added to your balance in the World ID Rewards Mini App shortly after your friend completes verification. Learn more: How do invite rewards work?
Rewards can be found in the Mini App under the Rewards tab. Learn more: What are World ID Rewards?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.