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Getting Started
New to World ID? Sign up, set up your World ID, and start using it.
Using World ID
Connect with partner apps, and get app status and troubleshooting help.
Verifying Identity
Get your humanity verified at an Orb or use other credentials.
Earning Rewards
Discover World ID Rewards, invites, and other ways to earn as a verified human.
Staying Private & Secure
Understand your data and keep your account safe.
Exploring World
Explore the World Network, its products, and the latest updates
Featured articles
Using Your World ID
What are World ID Credentials and how do I use them in World ID App?
Introduction to World ID Credentials
World ID Credentials let you securely verify and store information from your NFC chip-enabled government ID on your phone. This information is kept exclusively on your device as part of your Personal Custody Package — it is never shared with Tools for Humanity, World Foundation, or any third party.
World ID App allows you to add, view, and manage your identity Credentials directly from the Credentials tab.
Once added, your Credentials can be used through the World ID protocol and its zero-knowledge proof technology to selectively prove things about yourself — such as confirming you are over 18 — without revealing your identity or any other personal information.
Credential Types
Human Credential
The Human Credential is obtained when you get verified with the Orb.
Official ID
The following NFC-enabled government ID types are currently supported (where available):
- Passports
- National ID Cards, such as:
- eID (Italy)
- My Number Card (Japan)
NFC (Near Field Communication) is a wireless technology that allows your phone to securely read information from a compatible document held in close proximity. Most modern smartphones support NFC. On Android, NFC must be enabled in your device settings. On iPhone, NFC is always on.
To be eligible, a passport must display the biometric chip symbol (the small rectangular icon with a circle) on its cover:
How to Add a Credential
- Open the Credentials tab in World ID App.
- Tap the Add verification button.
- Select your government ID type (e.g., Passport or National ID).
- Follow the on-screen instructions to scan your document's NFC chip.
- Once verified, your Credential will appear in the Credentials tab.
Expired Credentials
If a Credential's underlying ID has expired, it will be flagged in the Credentials tab. You will need to re-verify using a valid, unexpired document to restore or update the Credential.
Troubleshooting
I'm having trouble scanning my ID
Visit this article for help resolving common scanning issues: I'm having issues verifying my passport or national ID.
I'm seeing an error when scanning
Common errors include:
- ID Card Expired — The document cannot be used. Try a different, valid ID.
- Country Not Supported — The country of issue is not yet supported. Try a different eligible document.
- No Photo Loaded — The chip on this document did not return photo data. Try a different eligible document.
Frequently Asked Questions
How can I check if my device supports NFC?
Check your device's technical documentation:
- To enable NFC on Android, go to Settings and search for NFC.
- On iPhone, NFC is always enabled.
What ID types can I use?
Currently, NFC-enabled passports and national ID cards are supported. Additional document types may be added in the future.
Where is my data stored?
All information collected during credential verification stays on your device within your Personal Custody Package. Tools for Humanity, World Foundation, and any other third parties have no access to this data.
Who can see my Credential data?
Only you. Your Credential data is stored locally on your device and is never transmitted to or retained by any external party.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Orb Verification
How do I order an Orb delivery to my location?
Request an Orb Verification at Home.
With Orb Delivery, an Operator brings an Orb to your location so you can complete World ID verification without visiting a fixed Orb site. You choose a time slot that works for you, and a verified Operator arrives with the Orb during your booked window.
Availability: Orb Delivery is currently available in select cities and to eligible users only.
Before you start
- This option is for humans who have not already verified their World ID at an Orb.
- You must enable World ID App location permissions to access this feature.
- You can only have one active order at a time.
What to expect from your session
An Operator will arrive at your location during your booked time window, carrying an Orb. The verification itself takes just a few minutes per person.
Where the meeting happens
- The Operator will not enter private homes or apartments.
- If you're at a home address, plan to meet at your front door or building entrance.
- If you're in an apartment building or hotel, the lobby works well as a meeting point.
- The Operator may call you through the app when they're on their way or nearby — calls are anonymous, and your phone number is not shared.
How to set yourself up for a successful scan
- Find a spot with good, even lighting — avoid standing directly in front of a bright window or in strong sunlight, as this can affect the scan
- Make sure there's enough room to stand comfortably in front of the Orb
- Have your World ID App open and ready when the Operator arrives
- If you're booking for a group, note that up to 5 people can verify in a single session
How to order an Orb delivery
- In your World ID App, open the Credentials tab
- Tap the Get verified button
- Go to Find an Orb
- Allow location to continue
- Tap the Orb Delivery option
- Enter or search your delivery address
- Confirm your address to continue
- Select a date and time
- Enter the number of humans who wish to verify their World ID with the Orb. Maximum 5 humans per session
- Allow notifications when prompted
- Add your phone number to receive a verification code and allow the Operator to reach you
- An SMS code will be sent to your number. Enter it to continue
- Review your details and tap Confirm order
- Wait for the order confirmation screen to complete your booking
- Once the Operator arrives, you'll receive a notification. Tap Start verification to begin
You can find more details about the Orb verification experience in this article: How do I get verified at an Orb location without staff?
Frequently Asked Questions
Can I contact the Operator?
Yes. Calls are made through the app, and your number is not shared.
Can I cancel my order?
Yes. You can cancel your order before the Orb is delivered to you.
Please note:
- Canceled orders count toward your weekly limit
- You can make up to 3 booking attempts per week
Why don’t I see Orb Delivery?
You may not see this option if:
- The feature is not available in your area
- Location permissions are disabled
- There are no available time slots
How can I prepare for the Orb verification?
See the What to expect from your session section above. For more details on the verification process itself, see: What should I expect when getting my World ID verified at an Orb location?
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.