World ID for Zoom
How do I use World ID for Zoom?
What is World ID for Zoom?
World ID for Zoom is an app that uses World ID verification to confirm you are a real, unique person on video calls. Key features:
- Proof of Human in every Zoom meeting — verified by the Orb
- Authenticates on join, automatically — no manual action needed during meetings
- Live selfie, on-device match — privacy-first verification without oversharing
- Everyone in the meeting can see who is verified via the secure Human Badge
Why it's important and what sets World ID for Zoom apart
Watch a quick overview of how World ID for Zoom works in a meeting:
On this page
- Before you begin
- Install World ID for your account
- Configure automatic opening and startup
- Connect World ID to Zoom
- Authenticate in a meeting
- Understand your Human Badge
- Meeting video and access notices
- Troubleshooting
- Manage your connection
- Get help
This guide is for people setting up the app for themselves. If your organization is deploying World ID for Zoom centrally, use the Enterprise setup and use guide or follow your IT administrator’s instructions.
For organization-managed setup, see Enterprise setup and use.
Before you begin
- Download the Zoom desktop app on macOS or Windows.
- A phone with the World ID app installed and notifications enabled.
- An Orb-verified World ID.
If you have not installed World ID on your phone, complete these steps before connecting to Zoom. If World ID is already installed, open it and sign in.
- Install the World ID app: App Store | Google Play
- Open the World ID app and sign in.
If you previously used World App, sign in to World ID with the same Apple, Google, or passkey login method you used for your account. Your Orb verification carries over automatically. If you are not yet Orb-verified, complete verification before connecting to Zoom.
Your organization may control app installation and meeting-access settings. If an option is unavailable or requires approval, contact your Zoom administrator. A meeting invitation to use World ID does not override those restrictions.
Install World ID for your account
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Open the World ID listing in Zoom App Marketplace: World ID on Zoom App Marketplace
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Select Add for Others, then Myself.
- Leave all four Control where this app starts options selected.
- Select Allow.
Configure automatic opening and startup
Open the panel automatically
- In the Zoom desktop app, select your profile picture → Settings.
- Open Meetings & webinars → Join experience.
- Beside Auto-open selected apps, select Manage.
- Turn on World ID.
Allow the app to start automatically
- Sign in to the Zoom web portal and open Settings → Zoom Apps.
- Under Meeting, enable Share realtime meeting content with apps.
- Under Apps that access content in meetings, add World ID if needed.
- Select the pencil icon beside World ID.
- In Meeting access for World ID, all four meeting options should already be checked. Leave them selected:
- Meetings you own
- Meetings you attend
- Internally hosted meetings
- Externally hosted meetings
- Set Participants on your account and Participants outside your account to Always allow, then select Confirm.
Automatic startup opens and starts the app. When authentication is required, you still need to respond to the request on your phone.
Connect World ID to Zoom
- Open the World ID app and go to the For Humans tab.
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Tap Connect your Zoom account on the Zoom card, or tap Connect next to Zoom under Use your World ID with.
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On the Link your Zoom account screen, tap Sign in to Zoom.
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Your phone will ask "WorldID" Wants to Use "zoom.us" to Sign In. Tap Continue.
- Sign in to your enterprise Zoom account if you aren't already.
- Zoom will show what World ID is requesting. Tap Allow.
- You'll be returned to the World ID app.
Account connection is a one-time setup. Future authentication requests ask you to complete a live selfie when prompted.
Authenticate in a meeting
- Start or join a meeting in the Zoom desktop app with your camera on.
- The World ID panel should open automatically after setup. If it does not, select More → Apps → World ID.
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Look into your Zoom camera while a frame is captured.
- After a Zoom frame is captured, you will receive a push notification in the World ID app.
- Open the World ID notification on your phone and complete the live selfie check.
- Ensure even lighting across your face.
- Remove anything covering your face.
- Hold your device at eye level.
- Look for It’s a match! Your Human Badge then appears in Zoom.
Understand your Human Badge
The Human Badge gives meeting participants a visible signal that you completed authentication. People can see the badge without installing World ID. To inspect the authentication certificate, they need the app installed and running.
Keep your camera on and the World ID app running in Zoom for the badge to remain visible.
Participant status
Verified means the participant completed authentication. Not Verified means they have not completed it or do not currently hold a valid badge.
If World ID asks you to authenticate again, follow the meeting steps above. You do not need to repeat account connection.
Meeting video and access notices
World ID matches a frame from your Zoom video with your Orb-verified image and a live selfie taken on your phone. Video is used solely for human verification.
Zoom may display a meeting-content access notice to attendees, including people who do not use World ID. The notice appears because verification accesses meeting video.
Hosts can explain: “We’re using World ID to verify participants. Zoom displays this notice because verification uses meeting video.”
Learn more about World privacy
Troubleshooting
The app does not open
Select More → Apps → World ID. If the problem continues, review the auto-open and auto-start settings above. If your organization controls the settings, contact your Zoom administrator.
I cannot install the app or Get Started does nothing
Open the Marketplace listing and check whether installation or an approval request is available. If your account is managed by an organization and you cannot proceed, ask your Zoom administrator for help.
No phone notification arrives
Enable World ID notifications in your phone settings. If a notification still does not arrive, review app installation and meeting-access settings. If Zoom displays Resend, use it to request another notification.
The match fails or the badge is missing
Turn on your Zoom camera, face it directly, and make sure your face is visible in good lighting. Complete the phone selfie check and confirm a successful match. If you use an external monitor, look toward the camera, not the monitor. Reopen World ID and review startup settings if the badge still does not appear.
Manage your connection
Each World ID can connect to one Zoom account at a time. Disconnect the current account before switching.
Removing the Zoom app and disconnecting the World ID account link are separate actions. To remove the Zoom app, open Zoom App Marketplace → Manage → Added Apps, find World ID, and select Remove. Disconnect the World ID account link separately if you want to unlink the accounts.
Get help
To report a technical issue, open the World ID panel and select Report an issue. Describe the problem, review the consent request for sharing the report and related verification data, then submit. A bug report does not open a support conversation.
For a support response about World ID for Zoom, the fastest way to get help is through the World ID app. Follow these steps:
- Open the World ID app on your mobile device
- Tap your Profile icon on the top left corner of the screen
- Select Support
- Tap the headset icon to proceed
Be sure to share as much detail as you can, and provide any screenshots that will help describe your issue.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
Why do I need to update my World ID?
Updating your World ID keeps it secure, private, and compatible with new features in World ID app. A quick reauthentication at an Orb ensures that only you can access your World ID through face authentication (Face Auth).
If you verified your World ID before the introduction of the Personal Custody Package (PCP) in March 2024, or if your Orb images don’t meet the quality requirements for Face Auth, you may be prompted in the app to reauthenticate at an Orb.
This update also:
- Enhances security and anti-fraud measures.
- Improves image quality to be compatible with Face Auth.
- Unlocks new features like World ID for Zoom.
- Ensures compatibility with upcoming World ID protocol upgrades.
In short, it protects your unique Proof of Human while unlocking the latest functionality in World ID app.
How does the update work?
You may see a message in World ID app, on the Home or Face Auth screen, prompting you to update your World ID. To reauthenticate:
- Find an Orb near you. Orb locations are walk-in — no appointment is needed. Check the location’s opening hours before you visit.
- At the Orb, scan the QR code shown in your app and follow the instructions on your phone.
- The Orb will take new, high-quality images of your eyes and face, which are encrypted and securely stored on your device – and only your device – within your PCP.
- Once complete, a confirmation message will appear.
If the Orb can’t scan your QR code, try increasing your screen brightness and avoiding glare. If you’ve already completed the update but still see the prompt, please wait up to 24 hours for the changes to sync.
Who needs to visit an Orb?
You may be asked to update your World ID if:
- You verified before the introduction of the Personal Custody Package (PCP) in March 2024, or
- The images captured during your original Orb verification aren’t of high enough quality for Face Auth.
If you don’t complete the update within 30 days of being notified, some features, such as using World ID for Zoom, may be temporarily unavailable. You can restore full access anytime by completing the update.
Is my privacy protected?
Yes. Updating your World ID is fully privacy-preserving. Neither World Foundation, Tools for Humanity (TFH), nor any third party has access to your World ID or PCP.
When you open World ID app, it simply checks locally whether your World ID is up to date.
If it’s not, you’ll see a message prompting you to visit an Orb. All of this happens on your device and your data never leaves it.
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.
What is Face Authentication and how does it work?
What is Face Authentication?
Face Authentication, or Face Auth, helps confirm that the person using World ID app is the same person who previously verified at an Orb.
After you verify at an Orb and claim Proof of Human, World ID app may ask you to complete Face Authentication when you access certain features or need to confirm it’s still you. Face Authentication uses your phone’s camera to compare your face with the reference image associated with your Orb verification. This helps protect your World ID from unauthorized access.
Face Authentication is not a World ID Proof. It does not prove your identity to another app, and it is not the same as Proof of Presence. Proof of Presence lets you prove you’re present with just a selfie. Face Authentication helps you authenticate to your own Orb-verified World ID.
How does it work?
Orb verification: First, you verify in person at an Orb and claim Proof of Human. During this process, the Orb captures images of your face and eyes to verify that you are a unique human.
Face Authentication: Later, World ID app may ask you to complete a face match. Using your phone’s front camera, the app checks whether the person using the app matches the reference from your Orb verification.
Access confirmed: If the match succeeds, you can continue to the feature or action you were trying to use.
This all happens on your device. No images or biometric data leave your phone.
Using Face Authentication
Before starting the Face Authentication process, the app will prompt you to prepare:
- Ensure there's even lighting on your face
- Remove glasses, hats, or any face coverings
- Hold your phone at eye level
Once you tap Start, the camera will open and begin checking.
During the scan, the app will give you real-time guidance if it detects a problem. For example:
- "Center your face in the frame" — adjust your position so your face is fully visible in the oval
- "Turn your face to directly face the camera" — face straight ahead
- "Remove your glasses" or "Remove anything covering your face" — glasses, masks, hair, or hands can interfere with the check
- "Lighting is too bright / too dim" — move to a location with more even, moderate light
- "Ensure only you are in the frame" — only the person being verified should be visible to the camera
- "Hold your phone steady and ensure the camera is clean" — motion blur or a dirty lens can cause the check to fail
Once the check is complete, the screen will confirm whether the authentication succeeded. If it fails, you will be able to retry.
What can I do if Face Authentication fails?
Please try the following before retrying:
- Make sure your World ID app is up to date
- Ensure even, moderate lighting by avoiding very bright sunlight or dim rooms
- Remove glasses, hats, masks, or anything covering your face
- Make a neutral expression and keep your eyes open
- Hold your phone steady at eye level and ensure the camera lens is clean
- Make sure only you are in the camera frame
- Restart your device and try again
- Disable any VPN if in use
- Turn off power saving mode on your device, as this can affect camera performance
Translations may differ slightly from the original English content. For the most accurate information, please refer to the article's English version if any discrepancies occur.